Launch Cargo & Logistics tailors innovative solutions for our customer’s, we understand the importance of always meeting the customer’s needs and being at the forefront of the supply chain industry. Launch Cargo & Logistics understands that there are 4 levels to achieving maximum customer satisfaction and they are based on a thorough understanding of the customers’ expectations. These elements are:
LEVEL ONE
Accuracy / Accountability
We provide what our customer requires
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LEVEL TWO
Availability ”24/7 Superior Customer Service”
We are available whenever and wherever our customer requires
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LEVEL THREE
Partnership
We listen and respond to our customer by understanding what they require and how it can be delivered.
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LEVEL FOUR
Advice / Solution
We establish solid relationships with our customer to provide trusted solutions.